Our promise at Herg Group Boston is to deliver such an incredible service that you are going to want to share your story! Here are some thoughtful words from our past clients.
We were selling our home and looking for a new one at the same time. Amy was patient, understanding and absolutely wonderful throughout the entire process. It takes a village and I am forever grateful that we had Amy and her team behind us the entire time.
Amy is a buyer’s dream come true. She is a perfect buyer’s agent-honest, experienced, responsible, knowledgeable, an absolute pleasure to work with as she is very aligned with the buyers goals. We briefly worked with a very experienced agent prior to finding Amy and were amazed at what a wonderful and positive difference Amy brought to our home finding process. We were very fluid in our budget and played around with the ideas of a lot/flipping a home versus buying something brand new. She showed us everything from the low end to high end of our budget with equal enthusiasm, steered us away from something expensive but would not have worked for us. We were also novices and without such an excellent agent may have not reached the outcome we hoped for. We felt that her goal was to find us something we would absolutely loved and also find us “value for our money”, never did we feel that she was concerned only with her bottom-line, which unfortunately is true for many agents. We finally settled on a great home, but ran into problems with the seller. Amy very tactfully handled the whole situation and we did get the home we LOVED. She went the extra mile several times for us-be it for a small detail that mattered to us or something to do with town regulations etc. She is a stickler for details and follows through on every single item that comes up-this is the kind of person someone needs when they are investing their life’s savings! We truly and wholeheartedly would recommend Amy for anyone looking to buy their dream home – be it a starter or a mansion. Amy is fantastic!
Searching for a new home in a competitive real estate market is a challenging undertaking. We relied on Amy’s extensive knowledge of neighborhoods, traffic patterns, schools, and recreational activities to help us find our dream home. She was very flexible when scheduling showing times for us and patiently answered our questions throughout the process. Amy is friendly, skilled, and an incredible resource. With her help, we found the perfect home for our family.
-James and Brenna L.
Amy was very professional, and went above and beyond helping us find a house and dealing with some sticky issues we had with the seller. Highly recommended!
I had been looking for my first home without much success, between bidding wars and remote locations, I was struggling, then came Amy. Amy found me my first dream home in 7 weeks, yes, 7 weeks! Amy is incredibly knowledgeable about the metro west area. She knows the neighborhoods and commute times to your place of employment, how good the recreation department is, how much your property tax is likely to increase, even when your trash day pick up is! She also has wonderful, solid working relationships with mortgage brokers, real estate lawyers, home inspectors, contractors, the list goes on. Amy took the time to really listen to my wish list and narrow down a few towns to concentrate on. She asked me what I liked and what I didn’t like about each property but more importantly; she was not afraid to go back to the MLS databases after long days of looking to try a different direction. We looked at multiple towns, compared the comps to other homes on the market and those recently sold. Her connections are so good that she would know about homes before they even made it onto the listings, therefore allowing a private showing before the open houses, highly effective when house hunting. She was also available at all hours of the day, willing to take any questions, big or small and she was always prompt and concise in her response. When it came time for the closing process, Amy checked in with me weekly. Just making sure that everything was going according to plan and if I encountered any issues to alert her immediately and she would handle it. That was some of the best customer service I have ever seen/received in a long time. I highly recommend Amy for your buying or selling needs. They are knowledgeable, trustworthy and truly care about each of their clients. Amy works tirelessly so that you will love, not like, but LOVE your new home.
Amy was AMAZING from start to finish! She was always available to text, call or email to answer questions and keep us updated in the process. This is so important with all of the deadlines and unknowns you are up against when buying. We were first time buyers and she really held our hand and explained things to us, everything from the application to the legal stuff to local tips about the town. She told us when to push for things that we wouldn’t have known to do. She was smart, thorough, and the perfect combination of professional and sweet. She was a great communicator between us and the seller and made the process SO EASY. I had heard horror stories about buying/selling, but we had such a great process with Amy. I would recommend her to everyone, and would use her again in a heartbeat. Amy single handedly was the reason our experience went so smoothly. Can’t say enough good things about her.
Amy is great! My boyfriend Ben and I were first time homebuyers and Amy was the perfect fit for us. She was helpful, patient, flexible and responsive. She also had a great ability to make us feel at ease, during a potentially high stress time. We felt like Amy was so on top of everything. She was proactive and really wanted to ensure that we knew what was out there as we looked to buy our first home. She took the time to explain every step of the process, even explained some parts twice, with a smile on her face! We highly recommend Amy to anyone who is looking to buy or sell their house!